Background Music       FEATURE 86                             Cancel FEATURE #86

Listen to music (supplied by your system installers) through your telephone speaker when

you are not on a call.

Button Inquiry              FEATURE * 0

Check what is programmed on any button. Use when you need to label a button

Call Duration Timer     FEATURE 77

This Feature allows you to see the approximate length of your current or most recent call

Call Forward                FEATURE 4                               Cancel FEATURE #4

Allows you to send your calls to another telephone in your system

Call Park                      FEATURE 74

Put a call on hold so that it can be picked up from any telephone in your system.

The display shows a three-digit retrieval code.

To retrieve a parked call: press an intercom button and dial the retrieval code. On

the T7100/M7100 telephone, just lift the handset and dial the retrieval code.

Call Pickup directed    FEATURE 76 and the telephone number

This feature allows you to answer any telephone that is ringing.

Call Pickup group        FEATURE 75

Answer a call that is ringing at another telephone in your pickup group. The

external call that has been ringing the longest is answered first.

Call Queuing               FEATURE 801

Answer the next call. If more than one call is waiting, priority is given to incoming

external calls over callback, camped, or transferred calls.

Camp-on                      FEATURE 82 and the extension number of the receiving telephone

Re-route a call to another telephone even if all its lines are busy.

Class of service            FEATURE 68 plus COS password

password

Change the dialing filters on a line or telephone, or gain external access to your

system. Dialing filters determine which numbers you can dial.

The COS password is provided by your System Administrator to change your

class of service.

Conference                  FEATURE 3

Establish a conference call between yourself and two other parties.

1. Make or answer the first call.

2. Put the first call on hold.

3. Make or answer the second call.

4. After the second call is connected, press FEATURE 3.

5. Press the line or intercom button of the first held call (not required on the T7100/

M7100 telephone).

6. Press RLS to end the conference call.

To remove yourself from a conference permanently (unsupervised conference):

Press FEATURE 70. The other two callers remain connected. (Some external

lines may not support this feature. See your System Administrator.)

To put a conference on hold:

Press HOLD. The other two callers can still talk to each other.

To split a conference:

Press the line or intercom button of one caller to consult privately while the other

caller is on hold. To re-establish the conference, press FEATURE 3.

To disconnect one party:

Press the line or intercom button of the caller you want to disconnect, then press

RLS. Press the line or intercom button of the remaining caller to resume your

conversation.

To independently hold two calls:

Press the line or intercom button of the first caller, then press HOLD. The second

caller is automatically put on hold. To re-establish the conference, retrieve one call

from hold, press FEATURE 3, then retrieve the second call from hold.

Contrast adjustment     FEATURE *7 plus a number from 1 to 9

Adjust the contrast of your display.

Press HOLD to set your choice.

Dialing modes             FEATURE *82

Choose one of three methods of dialing.

1. Press FEATURE *82.

2. Press # to select the mode.

3. Press HOLD to store the mode.

Standard Dial: Select a line, then dial the number. (Standard Dial is always

available, even when another dialing mode is selected.)

Automatic Dial: Dial the number without choosing a line button first. Your prime

line is automatically selected for the call.

Pre-Dial: Dial the number, then press a line button to place the call. Edit the

number by pressing the volume bar before placing the call.

Do Not Disturb              FEATURE 85                             Cancel FEATURE #85

When you are not on a call prevent all incoming calls, except priority calls, from

ringing at your telephone. When you are on a call, block an incoming priority call.

Group Listening           FEATURE 802                           Cancel FEATURE #802

Use both the handset and speaker while you are on a call. To avoid electronic

feedback, keep the handset away from the speaker during the call, and press

RLS to hang up. Note: IP-based telephones cannot use this feature.

Hold                             HOLD

Temporarily suspend a call.

To retrieve a held call, press the line button for the held call.

(Press HOLD on the T7100/M7100 telephone.)

Exclusive Hold

FEATURE 79 or FEATURE/HOLD

Temporarily suspend a call and prevent other telephones from picking it up.

Auto Hold:

FEATURE 73 (to turn on or off)

Set your telephone to automatically put a call on Hold when you pick up a second

call, or stop your telephone from doing so. Default is Yes (feature is on).

Note: Telephones which have system-wide call appearance buttons (SWCA) must

have this feature active (set to Yes).

Language                    FEATURE *501 

Choice            

Select Primary Language for the telephone display.

FEATURE *502

Select Alternate Language for the telephone display.

FEATURE *503

Select Alternate Language 2 for the telephone display.

FEATURE *504

Select Alternate Language 3 for the telephone display.

Last Number                FEATURE 5

Redial

Automatically redial the last external telephone number that you dialed.

Line pools                    FEATURE 64

With a line pool, telephones can share several lines for making calls.

1. Press FEATURE 64 or an intercom button.

2. Enter a line pool access code. (See your System Administrator for a list.)

Line                             FEATURE 84                             Cancel FEATURE #84

Redirection

Send calls arriving on an external line to another telephone outside your system.

(Some external lines may not support this feature. See your System

Administrator.) This feature is not available on the T7100/M7100 telephone.

Link                             FEATURE 71

Generate a Link signal ‹ to access a PBX or other host exchange.

Long Tones                  FEATURE 808

Generate a tone for as long as you hold down a button. This is used to

communicate with devices like fax or answering machines. Long tones are in

effect only for your current call.

Messages                     FEATURE 1                               Cancel FEATURE #1

Send a message to another telephone within your system.

To view and reply to your messages:

1. Press FEATURE 65.

2. Press * and # to view your message list.

3. Press 0 to call the person who left you the message.

To erase a message:

1. Press HOLD while viewing a message.

Moving line                  FEATURE *81

buttons

Change the position of your line or hunt group buttons.

1. Press FEATURE *81.

2. Press the line button that you want to move.

3. Press the button that you want to move the line to.

4. Press RLS. The two buttons are exchanged.

5. Update the button label strip on your telephone.

Line buttons cannot be exchanged with intercom, answer or Handsfree buttons.

Name and number       FEATURE 819

blocking

Block the outgoing name and/or number for a specific call.

Page                            FEATURE 60 and code (1 to 3) and zone (0 to 6)

Make a page announcement through either the internal (code 1) or external (code

2) speakers, or both (code 3). Zone 0 pages all zones.

Page announcements are programmed to timeout after a pre-selected amount of

time which is set by your System Administrator.

Internal page

FEATURE 61 and zone (0 to 6)

Make a page announcement to all, or to a specific group of telephones, through

the telephone speakers. Zone 0 pages all zones.

External page

FEATURE 62

Make a page announcement through an external loudspeaker system.

Internal and external page

Page 7

FEATURE 63 and zone (0 to 6)

Make a page announcement through both your telephone speakers and an

external loudspeaker system. Zone 0 pages all zones.

Pause                          FEATURE 78

Program in an external autodial sequence to insert a 1.5 second delay ›.

For pulse dialing: * also inserts a 1.5 second delay.

Priority                         FEATURE 69

Interrupt a person who is on a call.

A person on another call can press FEATURE 85 (Do Not Disturb) to block

priority calls.

Privacy                                    FEATURE 83

Change the privacy setting for an external line. If a line normally has privacy, this

permits another telephone that shares the line to join your call by selecting the

line while you are using it. If a line normally has privacy disabled, this prevents

another telephone that shares the line from joining your call by selecting the line

while you are using it. The privacy setting is re-established once you end your call

or when you enter the Privacy feature code again.

Ring Again                   FEATURE 2                               Cancel FEATURE #2

Monitor a busy or unanswered telephone, or a busy line pool within your system.

Ring Again signals you to call back when the telephone or line pool becomes

available.

Ring type                     FEATURE *6

Select a distinctive ring to help differentiate between your telephone and others

nearby.

1. Press FEATURE *6.

2. Enter the ring type number (1 to 4).

3. Press HOLD.

Ring volume                FEATURE *80

Make your telephone ring so that you can adjust the volume. You can also adjust

the volume any time your telephone rings.

Run/Stop                      FEATURE *9

Store more than one autodial number or external carrier feature code on one

memory button by inserting a break point fl between numbers or codes. The first

press of the button dials the first number or code; the next press dials the next

number or code. You can program up to four numbers or codes separated by

break points.

Saved Number Redial FEATURE 67

Save a number to redial later. Enter the code while you are on a call that you have

dialed to save the number. Enter the code when you are not on a call to redial the

saved number.

Service Schedules Show service schedules                   FEATURE 870

Display the modes that have been turned on at a designated control set.

Ringing service

FEATURE 871 Cancel FEATURE #871

Turn on one of six schedules for alternative ringing/call answering arrangements

from a designated control telephone.

Restriction services

FEATURE 872 Cancel FEATURE #872

Turn on one of six services for restrictions on particular lines or telephones from a

designated control telephone. You will be required to enter a password.

Routing services

FEATURE 873 Cancel FEATURE #873

Turn on one of six services for routing on particular lines or telephones from a

designated control telephone. You will be required to enter a password.

Speed Dial                   FEATURE 0

Dial an external telephone number using a two-digit code. There are two types of

speed dial codes: system (01 to 70) and personal (71 to 94). System speed dial

codes can be used from any display telephone in the system. They are assigned

by your System Administrator. Personal speed dial codes are used exclusively at

your telephone. To make a call using a speed dial code:

1. Press FEATURE 0.

2. Enter the two-digit code for the number (01 to 70 for system speed dial, 71 to

94 for personal speed dial).

To program personal speed dial numbers:

1. Press FEATURE *4.

2. Enter a two-digit code from 71 to 94.

3. Specify the external line by pressing a line button, a line pool button, or the

intercom button. If you don’t specify the external line, the system automatically

chooses a line for the call.

4. Dial the telephone number you want to program (up to 24 digits).

5. Press HOLD.

6. Record the code and number you have just programmed.

You cannot program personal speed dial numbers while someone else is

programming your system.

Static time and date    FEATURE 806                           Cancel FEATURE #806

Change the first line of the display to the current time and date.

SWCA keys                  FEATURE *521 to FEATURE *536 programmed to buttons with indicators

If you are part of a call group, you may have a number of line buttons that are

labelled as SWCA (system-wide call access). How you use these buttons,

depends on how the System Administrator set up the system. (Refer to the SWCA

user card for detailed instructions.)

FEATURE *520 Find first available SWCA key assigned to this telephone.

FEATURE *537 Find the oldest parked SWCA call on this telephone.

FEATURE *538 Find the newest parked SWCA call on this telephone.

Time                            FEATURE 803

Briefly display the time and date while you are on a call.

Transfer                       FEATURE 70

Send a call to another telephone within your system, or to an external telephone.

You may not be able to transfer a call on an external line to an external telephone,

depending on the capabilities of the lines.

1. Make or answer a call.

2. Press FEATURE 70.

3. Call the person you want to transfer the call to.

4. Stay on the line if you wish to speak to the person first.

5. Press RLS to complete the transfer.

If an external call is transferred to a busy internal or network extension, or is not

answered after a few rings, the call automatically rings you back.

Trunk Answer              FEATURE 800

Answer an external call that is ringing on a line that has been placed into a

Ringing Service schedule from any telephone in your system. This feature does

not work for a private line.

Voice call                    FEATURE 66

Make a voice announcement or begin a conversation through the speaker of

another telephone without first making the other telephone ring.

Voice call deny            FEATURE 88                             Cancel FEATURE #88

Prevent your telephone from receiving voice calls.

Do Not Disturb (FEATURE 85) also prevents your telephone from receiving voice

calls.

Wait for dialtone          FEATURE 804

Program in an external autodial number to cause the system to wait to receive dial

tone ‡ from another system before proceeding with the dialing sequence.

The following features are available only if you subscribe to Call Display services

from your local telephone company.

Autobumping               FEATURE 815                           Cancel FEATURE #815

Have the system automatically delete the oldest log item from a full Call Log, so

that a new log item can be stored.

Call Information           FEATURE 811

Display the name, number or line name of a ringing or held call. Press # to move

through the information displays.

Call Log                       FEATURE 812

Call Log displays use the following special characters:

1          (underline) identifies a new item

¯          identifies answered calls

§          identifies long distance calls

/           identifies that the information has been shortened

Call Display Services

To view your Call Log:

1. Press * to view old items.

Press # to view new items.

Press 0 to return to the last viewed item.

2. Press # and * to move through your items.

3. Press the volume bar to view more information on an item.

To erase a Call Log entry:

1. Press HOLD while viewing an item.

To return a call from your Call Log:

1. Display the desired number on your telephone.

2. Edit the number, if required. You can add numbers for long distance dialing or

line pool access or remove numbers using the volume bar.

3. Press a line button.

4. Lift the handset.

Call Log options          FEATURE *84

Select the type of calls that will automatically be stored in your Call Log. Press #

to see the next setting. Press HOLD to select the displayed setting.

Call Log password       FEATURE *85

Program a four-digit password for your Call Log. To remove a forgotten password,

see your System Administrator.

Logit                            FEATURE 813

Store caller information for your current call in your Call Log.

MCID (ETSI feature)     FEATURE 897 within 30 seconds after the caller hangs up, and before you

hang up

Record caller information for last external call at the central office that assigned

the line. This feature only works if the incoming calls were received over ETSI

ISDN lines, and the feature is activated in programming. Check with your system

administrator.

Feature menus                        FEATURE *900 or (services key access Feature menu)

Activate a display menu of feature options.

1. Press Page+ (move forward) and Page- (move back) to scroll through the list.

2. When you find the feature you want, press Select.

From this point, the feature works in the same manner as it does when invoked

from the keypad or through the memory buttons.

IP

es

Hot Desking                 FEATURE *999 or (services key access Feature menu)

You can divert your IP telephone traffic to another IP telephone (i2004, i2002,

i2050) registered on the same system, using the Hot Desking feature. For

instance, this feature can be used if you are temporarily working at another site,

but you want to retain your telephone number and receive all your calls.

Setting up hot desking

1. On your telephone (xxx) and on the telephone you will be diverting to (yyy),

enter Hot desking.

2. Press Admin.

The first time you do this, the display reads Creating password.

The next time you enter hot desking, the display reads Enter password.

3. Use the dial pad to enter a password. Note: Use the Back key to erase entries.

4. Press OK.

The first time you do this, the display reads Confirm password. Continue with

step 5. The next time you enter hot desking, the display reads either Disallow

hot desking or Allow hot desking, skip to step 7.

5. Use the dial pad to enter the same password you entered in step 3.

6. Press OK to save the password. The display reads Disallow hot desking.

7. If you want to allow/disallow hot desking, press CHANGE to select the function you

require. Note: Hot desking must be allowed on both telephones.

8. Press Quit to exit.

Activating hot desking:

On the telephone to which you are diverting your calls (yyy), enter Hot desking:

1. Press Divert.

2. At the DN prompt, enter the DN of your telephone (xxx).

3. Press OK. The display reads Enter <xxx> PW.

4. Enter the password for the originating telephone.

5. Press OK.

De-activating hot desking

Hot desking can be cancelled from either IP telephone:

On the active telephone (yyy):

1. Enter the Hot desking feature. The display reads: Cancel hot desking?

2. Press Yes to cancel hot desking. The telephone displays of both sets return to

normal.

To cancel hot desking on the diverted telephone (xxx), press CANCEL.

Automatic cancellation occurs if the UTPS service from the system is terminated

or if either telephone re-boots or is hot-desked by a third telephone.

Resetting the hot desking password

If you forget your hot desking password, ask your system administrator to reset

the password for your telephone. This will allow you to access hot desking on your