The agent Buddy Training Switch makes side-by-side training easy to acheive. There are two seperate mute buttons which allow either the trainer or the advisor to easily join or leave the conversation.
- Dual control with 2 mute buttons.
- Listen-in only or train/take over a call.
- Works with wired or wireless headsets or a mix.
- Compact design for easy storage when not in use.
- Use with Agent, Plantronics, GN Netcom, Sennheiser headsets.
- Works with most makes of telephones.