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Shipping & Returns

Delivery Charges

At comm-links.co.uk, we delivery all of our products using DPDLocal or Royal Mail. Delivery depends on the value of your order, excluding VAT. For orders up to £ 19.99 the deliver is £ 6.00, orders up to £99.99 the delivery charge is £8.00 and orders up to £200.00 the delivery charge is £10.00. All orders over £200 benefit from a FREE DELIVERY service.

Money back guarantee

At comm-links.co.uk, everything you buy is backed by a money back guarantee. We want to ensure that all our customer are satisfied, so if you are in any way dissatisfied with the goods you have received, we will give you a full refund. You can return the goods to us in their original packaging and condition within the period of 21 days.

Any equipment returned after 21 days of purchase well incur a 15% restocking fee mines the original delivery charge.

7 days for headsets.

Returns Procedure

The Consumer Contracts Regulations allow you to return an item if you simply change your mind.

Should you decide to cancel your order you are responsible for returning the items within 14 calendar days (7 days for Headsets) at your own cost. 

We need the following information which must be enclosed with the returned goods in their original condition.

  • An RA number (please call a member of our sales team on 0808 222 7777 to obtain this)
  • Order number
  • Your account number and company name
  • Your surname
  • Description of the goods being returned
  • A reason for returning the goods
  • Whether you want a refund on credit card or a replacement

If you like further information on our returns policy, please call our customer service 0808 222 7777 or e-mail enquiries@comm-links.co.uk

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